Manufacturing defects will be replaced at no cost to the customer.
Refunds are available for any unused items within 60 days of purchase. Tension Board products will require a 10% restocking fee.
Please send the tracking info to [email protected] once it has shipped. When the item is returned, then we will process the refund. This may take 5-10 business days to show up in your account.
Shipping costs will not be refunded.
Payment processing fees are non-refundable.
Return shipping costs are not covered for returned items.
Need Help?
Contact us at [email protected] for questions related to refunds and returns.